Frequently Asked Questions

We have broken the FAQ's into sections, which will hopefully make it easier for you to find what you are looking for.

Simply click on the heading that your question relates to.

General                           Cleaning                               Environment                         Training

General

What if I can't find what I'm looking for? Although we have a wide selection of products on our site, we do stock and source many other products. If you can't find what you are looking for, please contact us.

Can I get custom print packaging? We offer bespoke printed options for napkins, bags, cups and packaging. Contact us with you requirements or questions.

Cleaning

How can I get rid of scuff marks? Try using a magic erase all sponge, they are great for quickly removing stubborn marks from most surfaces without the need for chemicals. Ideal for removing stains and marks from tiles, tea-stained crockery, paintwork, floor and kitchen surfaces - just wet and wipe.

How can I clean my safety floor? To clean safety flooring in places such as schools and nursing homes we would recommend using  EMC from Evans Vanodine. This all purpose cleaner and degreaser is perfect for removing marks left by shoes, trainers and equipment.

What Stainless Steel Cleaner would you recommend? Evans Clear Window, Glass and Stainless Steel Cleaner is great for streak free cleaning on stainless steel, glass and windows.  Effective on finger marks in lifts & surrounds also suitable for a variety of other surfaces, including chrome, plastic, computer keyboards, glass screens & surrounds.

How can I get rid of lipstick marks on my glass? We would recommend using Quash for pre wash removal of lipstick and grease marks on all types of glassware. It’s safe, non-hazardous, simple and hygienic to use.

How do I clean glue off of PVC skirting? We would recommend using the hard surface cleaner Versatile from Evans Vanodine 

Environment

What is the difference between compostable and bio-degradable? We have been asked this question a lot, we have a page dedicated to explaining the terminology. Click here to visit it.

What is sugarcane? We have a page that explains the different materials used in environmentally friendly products. Click here for more info.

Are your paper cups recyclable? We have had so many customers ask us this question. All paper cups are recyclable but if they have a plastic lining, as most do, it then depends on your waste collection company.

Training

Do you do provide COSHH training? Evans Vanodine offers FREE online training and product assessment via their multilingual learning assessment and training facility Evans E-Learn. Click here for more info

Do you provide product training? Yes, we offer FREE product training to customers along with a 12 point plan for safe working practice. The health & safety of your staff is paramount and therefore it is essential to ensure that employees are properly trained in how to use cleaning products safely and effectively. Contact us for more details.

Can you help us with cleaning plans? We offer a personalised cleaning plan service, contact our friendly sales team for more info. We also have handy cleaning guides available on the website here.