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Refunds and Returns

If an item is delivered faulty, incorrect or damaged, please let us know immediately.

If the product is incorrect a request for a return should be made within 7 days. If goods are, returned to us, unused and in their original packaging we will gladly credit them.

Please note our restocking fee is 15%. Unfortunately we are unable to do this with bespoke printed products, unless they are faulty.

If the goods are faulty please contact the office to make arrangements for replacement.

In all instances, please call us on 01202 827666 to discuss the issue.

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