I have always found First Stop great to work with, they always try to help and explore new ideas with us and they always have a professional approach. Chris also always finds time to come out and visit us to keep us updated on the progress of our orders and see how else they can support us. We are really happy customers!
Sam Elliot-Smith- Visitor Servies & Admin Officer
First stop is a pleasure to do business with. Friendly, helpful, approachable, offering a prompt, reliable, professional service. Any queries are dealt with efficiently, always a friendly helpful voice at the end of the phone. We look forward to working closely with them in the future.
Liz Stephens- head of Housekeeping
First Stop have been great! The orders are completed online which is very easy and delivery is fast. Delivery drivers friendly and professional. Any concerns or requests are dealt with satisfaction and in a timely manner. Products are good quality and Chris and the team are always communicating with us to ensure we are happy with both products and service.
Rachael Benn- Head of Care Operations
The Tivoli Theatre in Wimborne has been purchasing cleaning materials from First Stop Catering & Hygiene Supplies for several years now.
Stock levels always seem to be well maintained, as it is rare not to have an order fulfilled when submitted. Quality of the products is high, and prices reasonable.
The manager and staff have always been very helpful and friendly. Communication is good.
Delivery is free, regular and consistent.
Andy Day- Building Services Manager
We chose First Stop because they are a local company. Matt was very down to earth and not pushy when he came to see us recommending the products he felt would serve us in our industry.
First Stop have fantastic customer service, nothing is too much trouble for them, even when we run out of items at the last minute, they endeavour to supply us within hours
The one thing we like about First Stop is they are a very approachable and friendly. They ensure we get the best price/product available.
We would highly recommend First Stop to anyone looking for reliability and a good customer service team.
Mo Kent- Executive Housekeeper
I have been dealing with First Stop for over nine years and I can honestly say the service we receive is excellent. All the staff are so polite and helpful.
Matt or Charlie visit the home frequently, which is very helpful because it gives me a chance to discuss any extra products that we may need. They are also very happy to go the extra mile to get any information on anything we require, which most companies won’t do. COSHH sheets are always provided for products, and training is always on offer to us when we require. We also get a very good service from the girls in the office and the delivery drivers are very polite and co-operative.
David Hyde- Housekeeping Manager
I want you to know that I am very pleased with the quality of service your company provides. I sincerely appreciate your responsiveness and the way you conduct business. I have found the products excellent and the help and support from your staff outstanding especially Matt who delivers a first class customer service, nothing being too much trouble.
I would recommend your company to others because of my satisfaction with your service. I look forward to doing business with you for years to come.
Karen- Head of Housekeeping
Such a friendly and approachable team at First Stop who all exceed expectations in all they do by providing excellent Customer Service. I would recommend First Stop to all.
Julieann Murphy- Office Manager
I have worked with First Stop Catering supplies for 17 years, I have always found that they are a friendly & professional business. It's nice to work with a company that has people that you can take to.
First Stop care about the products that they supply & have a wealth of knowledge.
I look forward to calling to place my order becuase Charlie and the rest of the girls in the office are always ready to help and have a bit of banter with.
Shaun Fell- Executive Chef
I have been using First Stop for a good while, ordering various products from cleaning to sun cream.I find the sales staff go out of their way to accommodate and try and supply the products you require if they don’t stock that item.Charlie and the girls in the office give a great service and make you feel at ease.
Sales Director Matthew also calls to check how things are and if there is anything that they can do with sourcing new products for our requirements.
Overall they gave me a great service and I couldn’t wish for a better service from a great company.
Neill Roper- Building Servies Co-Ordinator
We are happy with the service we recived from First Stop, they are always willing to help and nothing seems too much.
Chelsey Mills- Diverse Abilities
I have been a first stop customer now for over 6 years. I have used other companies in the past but non of them have matched the service that I get from First Stop. Matt is always willing to help whereever he can, and will always source a new product I am after. COSHH sheets are always provided for products, and training is always on offer to us when we require. I like it that when I am looking at the brochure Matt is able to get samples for me so I am able to choose which products I buy. The team of staff taking orders from us are always friendly and helpful. Orders are delivered promptly from First Stop by friendly, helpful delivery drivers.
Kelly Morris- Registered Manager
First Stop well what can I say the service is great, if I need something urgently all the staff go out there way to deliver. From Charlie in sales , Tina in accounts and the drivers. The service is great please keep it up.
Georgie Courtney- Housekeeping Manager
Really appreciate how qucikly you've managed to do all this. You are the dream team!
Kerry Blake - Category Manager - Adults’ Health & Social Care